Fulfillment Leader
JOB RESPONSIBILITIES
1. Inventory & Product Management
Monitor and update inventory status, including inbound, outbound, and on-hand stock.
Maintain and manage product data; perform periodic inventory updates and reconciliations.
Propose replenishment and inventory transfer plans to ensure optimal business performance and stock efficiency.
2. Order Coordination & Order Tracking
Coordinate with the Purchasing team to develop supply and procurement plans.
Issue and follow up on purchase orders; track order processing status and timelines.
Monitor shipment schedules, handle exceptions or issues, and consolidate shipment and order reports.
3. Amazon Operations Support
Support product listing updates and ongoing listing management on Amazon.
Prepare periodic reports on inventory status, stock levels, and fast-moving / slow-moving products.
Act as a liaison between related departments (Sales, Purchasing, Ordering/Procurement) to ensure smooth information flow.
4. Team Management
Develop and standardize operational workflows and procedures.
Train and coach team members on processes and operational standards.
Build and maintain reporting systems and order-related databases.
Establish performance evaluation criteria and KPIs for team members.
JOB REQUIREMENTS
1. Education
Bachelor’s degree in Business Administration, Supply Chain Management, Economics, or a related field.
2. Experience
Minimum of 2 years of relevant experience in inventory management, order coordination, or e-commerce operations.
Preference given to candidates with experience in POD (Print-on-Demand) or Amazon/FBA operations.
3. Professional Skills
Proficient in Microsoft Excel, reporting, and data analysis.
Strong planning, consolidation, and analytical skills.
Excellent communication and cross-functional coordination skills.
Proactive problem-solving mindset, strong systems thinking, and high sense of ownership and accountability.
4. Language Skills
Good command of English, particularly reading and writing skills
BENEFITS
Direct Compensation
Salary: Negotiable.
13th-month salary + seniority bonus.
Mandatory social insurance in compliance with labor law.
Private health insurance.
Annual performance review (once per year).
Special allowances: client entertainment, housing allowance, etc.
Indirect Benefits
Company-provided laptop/equipment.
Annual leave and paid birthday leave.
Annual company trips.
Annual health check-ups.
Birthday gifts, Lunar New Year gifts, holiday gifts, wedding gifts.
Free tea and coffee at the office.
Modern office located in the city center, convenient transportation, clean and green working environment.
WORKING HOURS: Morning: 8:30 AM – 12:00 PM, Afternoon: 1:00 PM – 5:30 PM
Monday to Friday
One working Saturday per month
WORK LOCATION: XL Building, 167 Tran Nao Street, An Khanh Ward, Ho Chi Minh City, Vietnam.