Operations Leader

RESPONSIBILITIES:
Focus on "back office" operations – building an efficient operational system to support the business development strategy of the platform.

Reports to: Business Director

1. Strategic Execution Planning

• Analyze, plan, and execute the company’s strategies.
• Propose initiatives to enhance work efficiency, reduce costs, and optimize resources.

2. Operations Management

• Develop, implement, and optimize operational processes.
• Monitor and manage projects to ensure they stay on schedule, within budget, and meet quality standards.
• Coordinate and collaborate with teams/departments to ensure efficient business operations across finance, product, and customer service.

3. Team Management

• Manage performance and conduct periodic KPI evaluations.
• Plan training programs to enhance team capabilities.
• Organize and supervise team activities effectively, encouraging creativity and teamwork.

REQUIREMENTS:

Education & Knowledge:
Bachelor's degree in Economics, Foreign Trade, or other related majors.

Experience:

• 3–5 years of experience in management or leadership roles.
• Experience in building and implementing operational processes.
• Candidates with experience in the POD (Print-on-Demand) industry are preferred.

Language:
Proficient in English (minimum TOEIC score of 800).

Attitude & Skills:

• Honest, responsible, and able to work under pressure.
• Strong planning and time management skills.
• Excellent communication, problem-solving, and team management skills.

BENEFITS:

Direct Benefits:

• Salary: Negotiable
• 13th-month salary & seniority bonus
• Social insurance in accordance with labor laws
• Annual salary review
• Special allowances: client meeting allowance, housing allowance, etc.

Indirect Benefits:

• Work equipment: company laptop provided
• Paid annual leave and birthday leave
• Annual company trip
• Annual health check
• Birthday gifts, holiday gifts, special occasion gifts, wedding gifts
• Free tea and coffee at the office
• Office located in a central, clean, green, and convenient area

WORKING HOURS:
Morning: 08:00 – 12:00, Afternoon: 13:30 – 17:30
Monday to Friday
1 remote Saturday per month

WORK LOCATION:
XL Building, 167 Tran Nao, An Khanh Ward, Thu Duc City, Ho Chi Minh City